Our customers know that Smalley is committed to delivering the highest quality retaining rings and wave springs backed by our exceptional service and now a new service channel – the launch of the new online store. Customers will now enjoy a seamless and convenient shopping experience where the entire catalog of standard parts can be purchased.
After creating an account, approved users gain access to:
- Convenient 24/7 online ordering
- More than 11,000 standard parts available
- Real-time product pricing
- Easy reordering with saved history and wish lists
- Quick checkout with a credit card or open terms (if applicable)
“Smalley is super excited to launch this essential shopping tool for our customers. This tool provides easy access to both our loyal, long-standing customer base and newer customers to view pricing and order history on the fly while optimizing how we do business together and ultimately better serve them. They no longer need to wait for a response to an RFQ before making a purchase, which makes the buying process smoother and more efficient. We want our customers to know that customer support is our top priority. If there are any concerns regarding our e-commerce resource, we are available to assist you with live chat during normal business hours in addition to phone and email,” says Frank Naugo, senior sales engineering manager
To access Smalley’s new online store, customers must register at store.smalley.com. Once approved, U.S.-based customers can begin shopping.
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