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ZOLLER, INC., STARTED 10 YEARS AGO WITH THREE PEOPLE in a small office in Ann Arbor, providing customer support for the tool presetting and measuring systems it had sold to the auto industry.
The firm has come a long way since then.
Today, more than 40 are employed at ZOLLER in Ann Arbor, and more than 1,000 ZOLLER tool presetting and measuring systems have been successfully installed in North America.
One of the company's goals is to be represented in key regions of North America directly with showroom, service, spare parts and sales support.
"The manufacturing environment is changing radically now," Alexander Zoller, head of the North American operations, said. "Companies must run very cost-effectively and efficiently, and cost per part must go down. One of the major ways ZOLLER helps with this is to enable its customers to accurately set their cutting tools before putting them into the machine. That way, machine time can be dedicated to producing parts only, not to getting ready to produce parts. A presetter is a cost-saver for smart shops," Alexander said.
What accounts for the company's success? Mainly its constantly improving technology that helps its customers save cost and produce higher quality parts, backed by a big investment in customer service and support. ZOLLER is consistently focused on helping customers make their parts as fast and as accurate as possible. Manufacturing companies know they must do this in order to be competitive and profitable in the global market they face, according to Alexander Zoller.
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