AGIE CHARMILLES ANNOUNCES THE LAUNCH OF 100% SERVICE, a new productivity program designed to provide comprehensive machine support. This new initiative brings together all aspects of Agie Charmilles' standard setting customer service in a single program.
The 100% Service program maximizes machine life and performance through its inclusion of preventive maintenance contracts and original parts and consumables. Agie Charmilles studies have shown that up to 70% of machine downtime can be avoided through regularly scheduled maintenance. Additionally, the use of genuine wear parts and consumables ensures that the machine performs with maximum accuracy and reliability.
Agie Charmilles' extensive network of more than 100 highly-trained service engineers is also included in the 100% Service program. With representatives in more than 30 states and an innovative customer service call center, Agie Charmilles is always prepared to provide immediate support and service.
"At Agie Charmilles, we take pride in the fact that we provide the industry's highest levels of customer service," says Glynn Fletcher, president of Agie Charmilles. "The establishment of 100% Service represents our commitment to continuing to exceed the expectations of our customers and the industry as a whole."
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